DJI CARE REFRESH 2-YEAR PLAN (DJI AVATA)

DJI Avata Care Refresh 2 Year Plan

• 4 Low-Cost Replacements
• Flyaway, Water, and Collision Coverage
• 3-Day Average Replacement Time
• Free Two-way Shipping for Replacement

Comprehensive Protection for DJI Products

DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear.

Covering:

• Collision
• Water Damage
• Natural Wear
• Flyaway*

*To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance, through the app. Flyaway replacement service cannot be used if the account or devise was not bound before the flyaway incident occurred.

Replacement for Peace of Mind

For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are band-new or equivalent to brand-new products in performance and reliability.

Save Time with Express

Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.

Official Warranty, Guaranteed Quality

During the DJI Care Refresh service period, the main remain covered by the official warranty, bringing longer protection for your product.

Free Shipping

DJI will cover shipping costs both ways anytime a product is sent back for replacement service.

Exclusive Service

DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels, to provide you with express replacement.

Conditions:

• Conditions for first-time purchase: The product is brand new and unactivated, or has been activated within 48 hours.First-time purchase of service plan includes a gifted Reward for Safe Use.
• Service extension condition: If you have DJI Care Refresh, you can extend service for one year up to 15 days after the current service expires.
• If the conditions are not met, please apply for online video verification of your product. After approval, you can purchase DJI Care Refresh within 72 hours of receiving the purchase notification.